Effective Date: 10 August, 2025
Last Updated: 10 August, 2025

1. Introduction

At Zibas, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it when you interact with our website, mobile site, and services.

By using our services, you agree to the terms described here.

2. Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Name (first and last)
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details (products, payment method, etc.)
  • Google account information (if you choose “Sign in with Google”) — this may include your name, email address, and profile picture.
  • Technical information such as IP address, browser type, and device details (for security and analytics purposes).

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Contact you regarding your purchases or account
  • Provide customer service and support
  • Improve our website and services
  • Send you promotional offers and updates (only if you’ve opted in)

If you log in using Google Sign-In, we only use your Google profile data to create or log in to your Zibas account.

4. Sharing of Information

We do not sell or rent your personal information.
We may share your information only with:

  • Delivery partners (to fulfill your orders)
  • Payment service providers (if applicable)
  • IT and service providers who help operate our business, under confidentiality agreements
  • Legal authorities when required by law

5. Data Retention

We keep your data for as long as your account is active or as needed to comply with legal obligations. You can request deletion of your personal data at any time (see Section 8).

6. Cookies & Tracking

We use cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Analyze website usage for improvements

You can control cookie settings in your browser.

7. Security

We use secure protocols (HTTPS) and industry-standard measures to protect your personal data from unauthorized access, disclosure, or misuse.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing emails
  • Opt out of Google Sign-In at any time

To exercise these rights, contact us at:
📧 [email protected]

9. Third-Party Services

If you use Google Sign-In, Google’s Privacy Policy applies to the information Google collects and processes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Zibas
Shop 16, Level 3, Azimpur Adhunik Nagar Market,
Dhaka – 1205, Bangladesh
📧 [email protected]
📞 +880 1805 076 304